KMK 360 — E-Learning & Certification SaaS Rebuild: Introduction

Led the rebuild of a four-product-line certification SaaS that had outgrown its architecture, while running the engineering organization that delivered it: A practical overview of the system, the constraint that shaped it, and the work flow behind the build.

kmk-360 Jun 15, 2020/4 min read
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The project existed because The platform carried real users and revenue but was constrained by poor data modeling, performance that degraded under exam-season load, and an architecture that slowed feature work. Four product lines needed to share one platform while keeping distinct user journeys and billing models. The scale of change made a rebuild the lower-risk path despite the higher up-front cost. The source summary is: Led the rebuild of a four-product-line certification SaaS that had outgrown its architecture, while running the engineering organization that delivered it. The decision that defined the project was rebuild vs. patch: the data model and architecture had accumulated enough debt that incremental fixes wouldn't unblock product growth, so the call was a full rebuild — delivered in ~8 months at $750K, after which ARR grew from $3.5M to $6.5M over four years. The role was: Executive product owner, platform architect, engineering-org lead, hands-on engineer on select components, and technical program manager. Ran the rebuild and, concurrently, oversaw VisionPlan Pro work with separate contractors. The work sat squarely inside the existing business, so the goal was never to add complexity for its own sake.

Operating flow

  • Map the current system and the constraint first.
  • Choose the smallest change that can hold the load.
  • Build against the real workflow instead of a toy case.
  • Roll it out with enough monitoring to catch the edge cases.

This series follows the build in the order it happened: discovery, the solution direction, the implementation steps, and the operational result. Each post stays on one decision or one build step so the reader can see how the system moved from the initial constraint to a working result.

The details come from the project files and the company context, not from a generic template. That keeps the story grounded in the mechanics of the work: what was built, what it replaced, and what changed when it shipped.

The implementation stayed close to PHP MVC, PostgreSQL, PostGIS, Python because the new system still had to live inside the same operating environment as the old one. That kept the work from drifting into a clean-room exercise that would look better on paper than it would in production. The practical question was always whether the implementation could hold up under the real workflow and the real users. If it could not do that, it was not finished.

The constraint behind the step was that The platform carried real users and revenue but was constrained by poor data modeling, performance that degraded under exam-season load, and an architecture that slowed feature work. That is why the work had to trade one kind of cost for another instead of trying to eliminate cost altogether. In almost every case, the useful move was to spend a little more effort on clarity, validation, or control so the business would spend less effort on repeated manual work later. That is the pattern the project files keep pointing to.

The role in the work was Executive product owner, platform architect, engineering-org lead, hands-on engineer on select components, and technical program manager. That meant the implementation could not stop at the code boundary because the operating model, handoff, and support path were part of the outcome. The relevant outcome was Rebuild delivered in ~8 months at $750K. The build only earns its place if the new result is visible in the way the business works after launch.

The specific step in this article was Led the rebuild of a four-product-line certification SaaS that had outgrown its architecture, while running the engineering organization that delivered it. That is the piece that moves the story from analysis into execution. It is also the part that shows the difference between a conceptual fix and a system people can actually use. That distinction matters more than style or novelty.

Focus

The point is to show how the system works, not to turn the project into a slogan or a summary stub.

When the architecture changes, the real question is what the new system allows the business to do that the old one could not. That shows up here in throughput, reliability, operating cost, turnaround time, and how much manual work disappears once the workflow is redesigned.