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May 24 2017 4 min read

ComoreTel — Telecom Provisioning & Routing Automation: Propose Solution

Replaced spreadsheet-driven telecom provisioning with a self-service platform that let customers manage their own numbers and routing, cutting provisioning turnaround from 24–72 hours to about 15 minutes: Why the chosen direction fit the constraint better than patching around the edges.

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Mar 21 2017 4 min read

ComoreTel — Telecom Provisioning & Routing Automation: Discovery

Replaced spreadsheet-driven telecom provisioning with a self-service platform that let customers manage their own numbers and routing, cutting provisioning turnaround from 24–72 hours to about 15 minutes: How the problem surfaced, what the evidence showed, and why the old path stopped holding up.

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Jan 15 2017 5 min read

ComoreTel — Telecom Provisioning & Routing Automation: Introduction

Replaced spreadsheet-driven telecom provisioning with a self-service platform that let customers manage their own numbers and routing, cutting provisioning turnaround from 24–72 hours to about 15 minutes: A practical overview of the system, the constraint that shaped it, and the work flow behind the build.

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