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Jun 15 2018 4 min read

ComoreTel — Telecom Provisioning & Routing Automation: Lessons Learned

Replaced spreadsheet-driven telecom provisioning with a self-service platform that let customers manage their own numbers and routing, cutting provisioning turnaround from 24–72 hours to about 15 minutes: What the project proved about the system and what should carry forward into the next build.

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Apr 12 2018 4 min read

ComoreTel — Telecom Provisioning & Routing Automation: Conclusion

Replaced spreadsheet-driven telecom provisioning with a self-service platform that let customers manage their own numbers and routing, cutting provisioning turnaround from 24–72 hours to about 15 minutes: What shipped, what changed operationally, and what still needed to be watched after delivery.

Open article
Feb 6 2018 4 min read

ComoreTel — Telecom Provisioning & Routing Automation: Build Process 4

Replaced spreadsheet-driven telecom provisioning with a self-service platform that let customers manage their own numbers and routing, cutting provisioning turnaround from 24–72 hours to about 15 minutes: The final build step before the system was ready to ship and operate.

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Dec 4 2017 4 min read

ComoreTel — Telecom Provisioning & Routing Automation: Build Process 3

Replaced spreadsheet-driven telecom provisioning with a self-service platform that let customers manage their own numbers and routing, cutting provisioning turnaround from 24–72 hours to about 15 minutes: How the implementation kept moving without adding avoidable complexity.

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Sep 30 2017 4 min read

ComoreTel — Telecom Provisioning & Routing Automation: Build Process 2

Replaced spreadsheet-driven telecom provisioning with a self-service platform that let customers manage their own numbers and routing, cutting provisioning turnaround from 24–72 hours to about 15 minutes: The next build step, with the constraint that shaped the design.

Open article
Jul 28 2017 4 min read

ComoreTel — Telecom Provisioning & Routing Automation: Build Process 1

Replaced spreadsheet-driven telecom provisioning with a self-service platform that let customers manage their own numbers and routing, cutting provisioning turnaround from 24–72 hours to about 15 minutes: The first implementation step and the tradeoff that made it worth shipping.