Built the billing and capacity data warehouse for a telecom routing operation where routing, trunk, and IVR performance directly drove cost and revenue at large scale: What the project proved about the system and what should carry forward into the next build.
Built the billing and capacity data warehouse for a telecom routing operation where routing, trunk, and IVR performance directly drove cost and revenue at large scale: What shipped, what changed operationally, and what still needed to be watched after delivery.
Built the billing and capacity data warehouse for a telecom routing operation where routing, trunk, and IVR performance directly drove cost and revenue at large scale: The final build step before the system was ready to ship and operate.
Built the billing and capacity data warehouse for a telecom routing operation where routing, trunk, and IVR performance directly drove cost and revenue at large scale: How the implementation kept moving without adding avoidable complexity.
Led the benchmarking work that decided whether latency-sensitive IVR telecom systems could safely move from dedicated hardware to VMware on Cisco UCS — a multi-million-dollar infrastructure call: What the project proved about the system and what should carry forward into the next build.
Led the benchmarking work that decided whether latency-sensitive IVR telecom systems could safely move from dedicated hardware to VMware on Cisco UCS — a multi-million-dollar infrastructure call: What shipped, what changed operationally, and what still needed to be watched after delivery.